Answer:  Generally, your vehicle will be Shipped on an open, 10-car carrier if you are shipping a stock vehicle under 7ft tall, otherwise it could need to be shipping on other trailer types such as flat beds etc. The actual trailer size does not matter. Sometimes you will get faster service with a smaller carrier, but usually spend a little more as well. However, that is not always the case. This is a always the client's judgement call and requests are always considered. Another option for you to consider is shipping on an Enclosed carrier. These trailers are completely enclosed and will keep your vehicle(s) a lot safer, but this service is more expensive. We usually recommend enclosed shipment if you have a classic car, sports car, or any other valuable vehicle you do not want to expose to the outside elements of mother nature.

Question: Should I place an order in advance?

Answer:  It's always a good idea to place your order as soon as possible. Generally 1-2 weeks before your requested pickup date is good preparation. This allows ample time to try to schedule your pickup with a carrier ahead of time so there is less stress for you, the client. We can normally get a truck to pick up the vehicle(s) within 1-5 days of your vehicle's first available ready date at our "Standard Shipping" rate. If you require a faster pickup, we do offer expedited service which normally gets your vehicle picked up within 72 hours for an additional $100-300 depending on the route. If your car is not picked up within the 72 hour period, you are welcome to cancel the order altogether with no fees or continue letting us help you get a truck out to you as soon as possible.

Question: Can you give me a guaranteed price or date?

Answer:  We do offer an "Expedited Service" or can "Guarantee" dates on some routes for an extra fee. Always check with your Sales Agent to see if we can meet your request for this. Keep in mind that many different factors go into moving a vehicle, which include:  location, fuel costs, vehicle size, open or enclosed carrier, dates (today vs. a month from now) and seasons (snow, ice, etc.). Quotes are based on the current market demands. Our quotes are automatically system generated, like most quotes in this industry. They are based on the mileage (generally calculated by the zip codes you supply when requesting a quote) and the size of the vehicle. It is always best to consider all the variables involved when quoting a client and at Corporate Auto Transport we will always do our best to ensure our quotes are honest rates that we believe will get your vehicle moved in a safe and timely manner. Typically, you do get what you pay for and in this industry there are usually no guarantees on dates or quotes. So many variables such as weather, traffic, road construction, or mechanical problems etc. could impact a schedule. Our goal is to get your vehicle moved for the lowest possible price, without compromising the quality of your service.

NO company should be guaranteeing you anything, unless you are paying an extra fee to guarantee it (this should be costly). Note: If your vehicle has been sitting for 10 business days and has still not been scheduled for pickup, the price should be reviewed and it is very possible it should be adjusted. As a client with Corporate Auto Transport we do not want to waste your time or ours and are always working to get your vehicle moved as quickly as possible for a fair price. You are always welcome to cancel your order if you feel we cannot fulfill your requests, per our Terms and Conditions.

Question: What does "Price Matching" mean?

Answer:  We offer "Price Matching" on all quotes, because placing your order at a lower price than our original quote can sometimes still get the vehicle moved and if we can save you money we will. Our quotes are figured at rates we believe it will take to move your vehicle safely and timely, but we can be surprised from time to time. "Price Matching" means we will place your order at a lower quote that you received from one of our competitors and work hard to fulfill the order at that lower price for you. Typically, if it moves at the lower price it's going into a filler spot on a carrier, but with our experience we really only recommend the "Price Matching" option to clients who are flexible and have no date restrictions. This is the best way to receive the lowest price available and still use an excellent company at the same time! Keep in mind that if the price happens to be far too low for the drivers in the industry to accept, which can happen sometimes, then your vehicle will just sit there and not get scheduled at all. This tends to happen with some companies who quote consumers very low just to entice their business and get their order, but then they really don't help them from there causing consumers to get irritated and upset not knowing why their vehicle is still not picked up after weeks of no phone calls and the vehicle still in their driveway etc. We will never let that happen to our clients though. We explain the industry to every client and always stay proactive on your order and work to secure you the lowest rate available at your approval as fast as possible.

Our priority is to move your vehicle quickly and safely with customer satisfaction. Therefore, we always recommend our "Standard Shipping" or "Enclosed Shipping" quotes if you want to ensure you get your vehicle picked up within 1-5 business days. Having us "Price Match" for you rather than choosing another company for your transport is very beneficial for you due to the fact that we offer a high level of customer service and  highly rated drivers that have been thoroughly checked for Safety and Insurance requirements. We promise you will always know what's going on with your order when using Corporate Auto Transport, unlike other companies in this industry who may lack good communication skills and honesty, which happens to be one of the biggest consumer complaints you will find on www.transportreviews.com in this industry. This is why we are a 5 star rated by our clients!

Question: Do I need to carry my own insurance on the vehicle during transport?

Answer:  No. Federal law mandates that all trucks carry a minimum $100,000 insurance policy in case of damages to the vehicle in transport. Damages are rare, but can happen. From the time your vehicle is put up on the carrier to the time of delivery, your vehicle is fully insured through the carrier's insurance. If you do have insurance on the vehicle, it doesn't matter. Your vehicle is covered by the truck's insurance while in transport. Most carriers hold One Million dollars combined total coverage & Two hundred fifty thousand dollars per incident. The only exception is on automobile personal contents, those are not covered by any carrier insurance and if lost, stolen or damaged will not be covered by the truck's insurance.

Question: Can I put personal belongings inside the vehicle?

Answer:  No. Auto carriers are not licensed to carry "household goods", so it is illegal. We do not recommend putting personal items inside the vehicle at all during transport. Any household or personal items inside the vehicle are not insured whatsoever, which means if the vehicles on the carrier were broken into and stuff stolen or the truck was in an accident and your personal belongings inside were damaged, you could not file a claim against the trucking company because they are not insured for that. Also, too much weight inside the vehicle(s) can put a truck over its weight limit at the weigh station, which would cause major delays. However, a common understanding of the industry is that you can put light items such as clothes in the trunk of the vehicle, not more than 50-75 lbs max. The truck does not inspect the trunk, so this is usually okay. Always remember, if anything is damaged or stolen, it is not insured and the driver is not responsible for it. We recommend not putting anything in the vehicle at all.

Question: What happens when I place an order with Corporate Auto Transport?

Answer:  Once you place an order, soon a carrier should be scheduled to pick up your vehicle. Once your order is scheduled for pick-up, the driver will contact you in advance regarding the time and place for the pick-up to happen. (Note: This will also happen for delivery.) This is the time to discuss any concerns about a specific time of day or place with the actual driver. The driver is required to give you at least 3 hrs notice prior to pick-up and delivery to make sure you are ready. The pick-up and delivery dates in your scheduled order are always estimates and that should always be remembered. We  recommend having you or an agent available within at least 1-3 days of these dates before and after, in case the carrier is early or delayed. This limits any issues when transporting your vehicle(s). At pick-up, you or your authorized agent will do a walk-around inspection of the vehicle and sign the bill of lading with the driver. You will also pass over the key to the vehicle. Once loaded, the vehicle will then be on it's way! At delivery you will pay the driver the balance C.O.D. (cash or cashier's check) and sign the bill of lading after the vehicle has been inspected for any damage. You will receive phone calls and confirmation emails every step of the way when you have an order with Corporate Auto Transport, but if you ever have a concern always contact your Shipping Assistant. Our priority is giving you a 5 star customer service experience! 

It's the "Corporate" experience!!